The purpose of the field staff program is to help chapters utilize GCSAA programs and services to a fuller extent. Feedback has been overwhelmingly positive from chapters that have participated in the program. They report greater connection with GCSAA, an enhanced ability to utilize GCSAA programs and services, and access to additional resources to advance chapters in a strategic manner. Effective chapters provide high quality services and programs to the benefit of their members, their facilities, the game and the industry. They also help to facilitate the effectiveness of GCSAA. It's these results that have led directly to expanding the program.
In expanding the field staff program, the chapters have been divided into nine regions. The goal is to eventually place a field staff representative in each region.
The six staffed regions are:
- Florida region
- Great Lakes region (Illinois, Indiana, Kentucky, Michigan, Wisconsin and Ohio)
- South Central region (Texas, Oklahoma, Arkansas, New Mexico and Louisiana
- Northeast region (Connecticut, Maine, Massachusetts, New Hampshire, New Jersey, New York, Rhode Island, Vermont and Ontario)
- Southwest region (California, Hawaii, Nevada and Arizona)
- Northwest region (Alaska, Colorado, Idaho, Montana, Oregon, Utah, Washington and Wyoming)
These regions were selected to be staffed in this first phase using "as-needed" criteria that included specific requests for regional support, a desire to balance field staff throughout the nation and available GCSAA resources.
Regions not immediately receiving resident field staff will continue to have access to GCSAA resources. Those chapters that have had field staff assigned in the past, but are not part of the first phase of expansion, will have access to those resources as well.
The concept of field staffing was first introduced
to the GCSAA membership in 1992 and has been floating
around GCSAA for several years. At the spring 2005
meeting of the Chapter Relations Committee, it was
agreed upon that there was a definite need for more
personal communication and outreach from GCSAA to
the chapters. The principle of field staff (chapter
liaison) could serve as this conduit between the members,
the chapter and GCSAA. The GCSAA Board of Directors
agreed and approved the resources necessary to support
two field staff members for the budget year of 2006.
One of the positions was to be focused on organizational
development, the other on association management.
Senior Manager, Chapter Outreach
Field staff - Florida
John Miller, CGCS
Field staff - Great Lakes regional representative
Field staff - South Central
Field staff - Northeast regional representative
Field staff - Southwest regional representative
Field staff - Northwest regional representative
View a list of chapters in each region